Shipping policy
Rest assured we will do everything in our power to ensure your order is delivered as soon as possible. Your parcel will be left in a secure place, however please ensure you are available upon delivery. The buyer holds all responsibility for stolen, or lost delivery as a result of input of wrong shipment information. Please double check your shipping address is correct before confirming your order. Once you have placed your order, you are committing to the sale and declaring that all information entered including the shipping address is correct.
PROCESSING TIMES
Orders can take up to 2 business days to be processed before shipment.
DELIVERY TIMES
Standard Shipping: 7-12 business days
UNEXPECTED DELAYS
At certain times of the year the delivery may take longer than the shipping times stated here. Delays imposed by the shipping carriers are beyond our control and we cannot be held responsible for this. We reserve the right to extend delivery time in any events out of our control.
We appreciate your patience in this time - and we will be doing all we can to ensure your order reaches you as soon as possible.
Some items are made in smaller batches and may take longer to fulfil.
TARRIFS
In rare occasions, additional taxes and duties applicable to your order may be applied by customs and are the sole responsibility of the customer. Please note this is very rare, but due to the changing tariff landscape we do have to make customers aware that this can happen with deliveries to the USA.
ABANDONED SHIPMENTS
Please Note we use reputable local shipping agents to provide timely and tracked shipping of packages.
These agents will try a maximum of 3 times to deliver an item before an alternative address or safe space needs be agreed by the customer using the tracking link provided. This has to be agreed within their specified timeframes otherwise the package will be considered an abandoned shipment.
We are unable to offer a refund or a reshipment in this instance as the delivery failure was outside of Styylers control.